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Privacy Notice

Attik Designs Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. We are committed to the security of your data and take privacy very seriously. If you have any questions or concerns please contact our Data Protection Officer who can be reached at dpo@attikdesigns.ie.We collect data from the following types of people:

General Users

We do not collect personal information from general users. We use Google Analytics on our website to track visit information for analysis of traffic and this does not include personal information, see our cookie policy for more information. Further information on Google GDPR compliance is available to read here https://privacy.google.com/businesses/compliance/.

Clients

To become an Attik Designs client you must provide your name, business name, business address,phone number and email address. Communication with us is done primarily via email. You may choose to opt in to receive email notifications from us on special offers etc. Your email address is never shared nor used for marketing purposes. Our database is encrypted to prevent access to your email address. All personal data on clients who choose not to renew their services with Attik Designs Ltd is removed automatically from our database 3 months after their last payment.

Email Marketing

Attik Designs Ltd occasionally may conduct email marketing to inform you of upcoming events & projects and Attik Designs Ltd past activity using the Mailchimp system. Signing up to receive emails from Attik Designs Ltd is only available through an opt in form on the Attik Designs Ltd website. The Mailchimp GDPR policy is available here https://mailchimp.com/legal/privacy/. Your email address will be kept with Mailchimp until you unsubscribe from the mailing list using the unsubscribe link provided in all Mailchimp emails.

What Is Sensitive Data?

Sensitive data is any data that can be used to identify a person and includes but is not limited to your:

  • Name
  • Phone number
  • Email address
  • Date of birth
  • Photograph
  • Video
  • Passport Driver’s License or other ID card
  • IP address
  • Payment Details

Why we need your data

We need to know your basic personal data in order to provide you with services such as domain registration, hosting, website content and invoicing. We will not collect any personal data from you that we do not need to do this.

How We Store Data in Attik Designs Ltd

Our basic client data is encrypted and stored on servers located within the UK, provided by VPS.net. Further information on the VPS.net GDPR policy may be found here https://www.vps.net/about-vps-net/legal/gdpr-policy/. No 3rd parties have access to your personal data unless the law allows them to do so. Any data submitted through the website is done on an opt-in basis, provided at the time of data submission. Users and members may opt-in to receive marketing information from Attik Designs Ltd via email.

Google Drive

Attik Designs Ltd stores data on Google Drive, however personal information is not stored here. Google Drive is fully GDPR compliant and is part of Google’s cloud platform, which is covered by Google GDPR compliance. (https://privacy.google.com/businesses/compliance/)

Mailchimp

If you have opted in to receive information from Attik Designs Ltd via email, your email addresses will be stored on Mailchimp. The Mailchimp GDPR policy is available here https://mailchimp.com/legal/privacy/.

Credit Card Payments

Global Payments (Realex)

Attik Designs Ltd uses Global Payments to manage card payments. All payment details are stored securely on Realex system. Attik Designs does not have access to full card details once they have been provided. We do not store your payment details anywhere else and they will never be passed onto any 3rd parties - ever.

Realex’s privacy policy can be found at https://www.globalpaymentsinc.com/en-ie/accept-payments/ecommerce/privacy

Direct Debit Payments

Attik Designs Ltd uses AIB to manage direct debit payments. All payment details are stored securely on AIB’s system. Attik Designs does not have access to bank details once they have been provided. We do not store your payment details anywhere else and they will never be passed onto any 3rd parties - ever.

AIB’s GDPR policy can be found here: https://aib.ie/dataprotection

How long do we keep your data?

Attik Designs Ltd does not keep your personal data longer than necessary for projects, or ongoing services.All personal data on clients who choose not to renew their Attik Designs Ltd services  is removed automatically from our database three months after their last payment.All personal data collected during the course of a Attik Designs Ltd project is deleted after it is no longer necessary to the project.

If you have opted in to receive information emails from Attik Designs Ltd, your email address will be kept with Mailchimp until you unsubscribe from the mailing list using the unsubscribe link provided in all Mailchimp emails.

Security & Authentication

All personal data stored in our website database is encrypted to protect against unauthorized access.>All data stored on Google Drive and Mailchimp is protected by secure login and 2-step verification, which greatly reduces the risk of unauthorized access by asking users for additional proof of identity when logging in.

Procedures For Data Requests

Under GDPR, you have the right to:confirm that your data is being held request a copy of any personal data we have retained on you request that your personal information be deleted

To confirm your data is being held or request a copy of any personal data we have on you send an email request to dpo@attikdesigns.ie. We will provide the information by email within 21 days.To request that your personal data be deleted, send an email request to dpo@attikdesigns.ie. Your personal data will be deleted from our systems and confirmed by email within 21 days.To unsubscribe from Attik Designs Ltd emails sent through Mailchimp, click the unsubscribe link at the bottom of the email.

Authentication

To authenticate the identity of the requester, we will check the email address against the email address we have on file. In the case that the name of the requester matches the information we have, but the email address does not match, we may ask that the request be resent from the email address we have on file.

Repeat requests

If a data breach occurs which poses a risk to individuals then the Data Commissioners  (https://www.dataprotection.ie/docs/Home/4.htm) will be notified within 72 hours of the organisation becoming aware of the breach. In certain circumstances the individuals themselves must also be notified. Attik Designs Ltd will comply with all directions from the Office of the Data Commissioner in relation to the breach. Every attempt will be made to retrieve and / or delete the data that was breached and all security logins and access controls will be updated with new passwords. In addition an investigation will be conducted into how the breach occurred, with the goal of preventing a similar reoccurrence.

Communication Guidelines

Within Attik Designs Ltd your personal data is never sent through any communication channels within Attik Designs Ltd, apart from Gmail, which is part of Google’s cloud platform and covered by Google GDPR compliance (https://privacy.google.com/businesses/compliance/). All official Attik Designs Ltd communication takes place within Gmail, which is part of the Google cloud platform and conforms to Google’s GDPR compliance policy https://privacy.google.com/businesses/compliance/. The client database system on the Attik Designs Ltd website is used internally to manage clients and payments. If you choose not to continue your service with us all data will be removed after 3 months.

Google Drive

Attik Designs Ltd uses Google Drive to store personal information thats is required to carry out projects.  Google Drive is part of the Google cloud platform and conforms to Google’s GDPR compliance policy https://privacy.google.com/businesses/compliance/.

Photos & Videos

Attik Designs Ltd takes and shares photos & videos of its events and projects on its website and on Facebook. These are for promotional purposes only in order to promote the activities of the organization. At all events, an announcement is made to state that photos and videos will be taken and used in this manner.

Payment Processing

All payment processing is carried out securely by Realex Payments who are fully GDPR compliant https://stripe.com/ie/privacy. Payment card details are never stored by Attik Designs Ltd.

Timelines & Dates

All personal data collected during the course of a Attik Designs Ltd project is deleted when no longer necessary to the project. This date will be made available as part of the project, which is provided before the data is collected.

More Information

For more information and all enquiries email: dpo@attikdesigns.ie